- The Orientation needs to be centered on you, the listener -- not us, the all-knowing podcaster. It's not "here's everything we know about X." It's "something has changed in your world, and now X is more important to you than you may have thought."
- The Organization that's worked for me is "here's something you need, here's what we've done for others who needed the same thing, and here's how we can do it for you."
- And the Voice has to be how people really talk. Seriously. All first responders to podcast trauma should be trained to clear "voice" as a probable cause. Code blue...we've got acute separation of verbs from their subjects, abnormally high counts of dependent clauses and a Flesch Reading Ease score that barely registers.
Tuesday, December 2, 2008
Podcast emergency response
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